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Mistakes: We’ve Made A Few – And Learned A Lot from What Went Wrong

From the 2021 Emerging Laboratory Managers Collaborative Conference (Recorded January 15, 2021)
Presented by Elissa Passiment, EdM, MT(ASCP)

Management theory can guide us but laboratory managers are held accountable for productivity targets that require the right instrumentation, the right staff and the right results.  Getting there is the challenge since theory doesn’t help with the pressure of day-to-day realities.  As decisions are made, some do not go well.  During this session, the mistakes made will be described (mine were huge), as well as the lessons learned (not all the lessons were pleasant). The most important lesson will be how to persevere because screwing up doesn’t mean you are a screw-up.


At the conclusion of this presentation, participants will be able to
  1. Discuss the impact making mistakes has on management.
  2. Describe lessons learned from previous mistakes.
  3. Identify ways to persevere after making mistakes.

This recorded presentation is P.A.C.E. ® accredited. The instruction level for this activity is Intermediate. One (1) P.A.C.E. ® contact hour and one (1) Florida credit hour in the area General/Admin will be awarded to participants. ASCLS P.A.C.E.® is accepted by the ASCP/ASCLS/AGT Board of Certification and all states, including Florida and California, as an approved provider of continuing education for recertification and licensure. ASCLS is an approved provider with CE Broker for Florida licensees.


This intermediate-level program is appropriate for laboratory professionals working in clinical, public health and academic settings.