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Psychological Safety in Healthcare: The Role of the New Clinical Manager

From the 2021 Emerging Laboratory Managers Collaborative Conference (Recorded January 16, 2021)
Presented by Tera Webb, MS, MLS(ASCP)CM, CPHQ

Psychological Safety (PS) is an aspect of organizational behavior that affects the workplace climate and how to build effective teams. PS is the engine of performance and is a key concept that differentiates high-performing and low-performing work environments. This session will include a discussion on the importance of PS and the role management plays.


At the conclusion of this presentation, participants will be able to
  1. Identify how to diagnose Psychological Safety (PS) in the work environment
  2. Discuss how to treat PS in the workplace
  3. Describe ways managers can monitor PS in the workplace.
This recorded presentation is P.A.C.E. ® accredited. The instruction level for this activity is Intermediate. One (1) P.A.C.E. ® contact hour and one (1) Florida credit hour in the area General/Admin will be awarded to participants. ASCLS P.A.C.E.® is accepted by the ASCP/ASCLS/AGT Board of Certification and all states, including Florida and California, as an approved provider of continuing education for recertification and licensure. ASCLS is an approved provider with CE Broker for Florida licensees.


This intermediate-level program is appropriate for laboratory professionals working in clinical, public health and academic settings.