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"I'm not gonna tell her...you tell her!" Coaching in 2022

From the 2022 Emerging Laboratory Managers Collaborative Conference (recorded 1/14/2022)
Presented by Joe Kalkman, MA

Feedback is essential to learning, in fact we cannot learn without it. Yet providing feedback -- especially to develop our team -- is often avoided, or soft-peddled with limited impact. That stops now.

LEARNING OBJECTIVES
At the conclusion of this presentation, participants will be able to:

  • Identify their responsibility to ensure performance and improve results
  • Demonstrate the confidence to confront behavior
  • Recognize optimal timing and situation 

CE ACCREDITATION
ASCLS is approved as a provider of continuing education programs in the clinical laboratory sciences by the ASCLS P.A.C.E. ® Program. One (1) P.A.C.E. ® contact hour and one (1) Florida credit hour in the area of General (Supervision/Administration) will be awarded to participants. ASCLS P.A.C.E.® is accepted by the ASCP/ASCLS/AGT Board of Certification and all states, including Florida and California, as an approved provider of continuing education for recertification and licensure. ASCLS is an approved provider with CE Broker for Florida licensees.

LEVEL OF INSTRUCTION
This Intermediate-level program is appropriate for laboratory professionals working in clinical, public health and academic settings.