From the 2023 Emerging Laboratory Managers Collaborative Conference (Recorded 1/21/2023)
Presented by Naomi Banks, Executive Coach, ACC
Have you ever been in a conversation or conflict and felt disrespected, disappointed or just plain shocked? Conflicts that happen in work and life are often magnified by style differences. This presentation will provide you with insights and practical tips to support you in effectively navigating conflict with those whose style is different from yours.

LEARNING OBJECTIVES
At the conclusion of this presentation, participants will be able to

• Develop understanding of intercultural conflict styles and how they show up.
• Build awareness of how culture and conflict styles intersect in life and at work.
• Identify your personal conflict style and tips for engaging with others who have different styles.

CE ACCREDITATION
This recorded presentation is P.A.C.E. ® accredited. One (1) P.A.C.E. ® contact hour and one (1) Florida credit hour in the area GEN will be awarded to participants. ASCLS P.A.C.E.® is accepted by the ASCP/ASCLS/AGT Board of Certification and all states, including Florida and California, as an approved provider of continuing education for recertification and licensure. ASCLS is an approved provider with CE Broker for Florida licensees.

LEVEL OF INSTRUCTION
This Basic-level program is appropriate for laboratory professionals working in clinical, public health and academic settings.