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Case Study of Change Management in a New LIS Implementation

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From the 2023 Joint Annual Meeting (recorded 6/29/2023)
Presented by Galina Dronova, MLS(ASCP)

Explore a year's worth of decision-making in a case study on change management for a laboratory information system installation. Reflect on lessons learned, unpredictable oversights, and how to prioritize the team's hierarchy of needs.

LEARNING OBJECTIVES
At the conclusion of this presentation, participants will be able to:

  • List the main stages of an LIS implementation.
  • Define change management considerations involved in each stage of an LIS implementation.
  • Describe the lab member's Hierarchy of Needs as it applies to change management.

CE ACCREDITATION
ASCLS is approved as a provider of continuing education programs in the clinical laboratory sciences by the ASCLS P.A.C.E. ® Program. One (1) P.A.C.E. ® contact hour and one (1) Florida credit hour in the area of ADM (Administration) will be awarded to participants. ASCLS P.A.C.E.® is accepted by the ASCP/ASCLS/AGT Board of Certification and all states, including Florida and California, as an approved provider of continuing education for recertification and licensure. ASCLS is an approved provider with CE Broker for Florida licensees.

LEVEL OF INSTRUCTION
This Basic-level program is appropriate for laboratory professionals working in clinical, public health and academic settings.