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Essential Elements of Communication That Most Leaders Miss

From the 2024 Emerging Laboratory Managers Collaborative Conference (Recorded 1/19/2024)
Presented by Kayla Fahey-Ahrndt, MPH, MLS(ASCP)SBB
Communication is a tool that we can use to create a behavior. Whether it's an action, an in-action, a change, or a request for feedback, the way we communicate is powerful. However, most leaders overlook the essential elements needed in a communication plan that can actually help you elicit the behavior you want, and this presentation will unlock those elements and set you up for communication success!
At the conclusion of this presentation, participants will be able to

  • Describe the elements of a robust communication plan and provide examples of its application.
  • Generate compelling, informative, and consistent communication messages that foster team buy-in.
  • Build trust and engagement within your team by using the essential communication elements for transparency and feedback.

This recorded presentation is P.A.C.E. ® accredited. One (1) P.A.C.E. ® contact hour and one (1) Florida credit hour in the area ADM will be awarded to participants. ASCLS P.A.C.E.® is accepted by the ASCP/ASCLS/AGT Board of Certification and all states, including Florida and California, as an approved provider of continuing education for recertification and licensure. ASCLS is an approved provider with CE Broker for Florida licensees.

This Basic-level program is appropriate for laboratory professionals working in clinical, public health and academic settings.