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Patient Safety Benchmark Peer Reporting

From the 2024 Emerging Laboratory Managers Collaborative Conference (Recorded 1/20/2024)
Presented by Deborah Blecker-Shelly, MS, DLM(ASCP), Catherine Otto, PhD, MLS(ASCP)CM, Elissa Passiment, EdM, MLS(ASCP)
This presentation will examine the concepts of benchmarking and the use of peer comparison benchmarking and patient safety indicators to monitor all phases of laboratory services and their impact on patient safety. National studies on patient safety, the concerns that have arisen from these studies and the role of laboratory services in improving patient safety and care will be discussed. A new ASCLS Patient Safety Benchmark Peer Reporting Program that is in the final stages of development will be described.

LEARNING OBJECTIVES
At the conclusion of this presentation, participants will be able to

  • Define benchmarking and the four types used in health care
  • Describe the role laboratory services and processes play in safe patient care
  • Evaluate the elements of an effective Benchmark Peer Reporting Program (using patient safety indicators, peer group comparison, best practice sharing) for use in your laboratory
CE ACCREDITATION
This recorded presentation is P.A.C.E. ® accredited. One (1) P.A.C.E. ® contact hour and one (1) Florida credit hour in the area SAF will be awarded to participants. ASCLS P.A.C.E.® is accepted by the ASCP/ASCLS/AGT Board of Certification and all states, including Florida and California, as an approved provider of continuing education for recertification and licensure. ASCLS is an approved provider with CE Broker for Florida licensees.

LEVEL OF INSTRUCTION
This Basic-level program is appropriate for laboratory professionals working in clinical, public health and academic settings.